Terms of service

1. Overview. This website, cafeterosroasters.com, is operated by Cafeteros Roasters ("we", "us", "our"). By using the site or placing an order, you agree to these Terms of Service and to our Privacy Policy, Shipping Policy and Refund Policy. Our store is hosted on Shopify Inc.
2. Eligibility. You must be at least the age of majority in your state of residence to place an order. You may not use our products or this site for any illegal or unauthorized purpose.
3. Products. Our coffees are single-origin from Finca El Ocaso in Salento, Quindío, Colombia, roasted in Colombia and shipped from Orlando, FL. Tasting notes, colors and images are descriptive and may vary by harvest and roast. Our products are food items intended for personal consumption.
4. Pricing and orders. Prices are listed in U.S. dollars and may change without notice. We reserve the right to refuse, limit or cancel any order, including orders that appear fraudulent, exceed quantity limits or contain a pricing or product error. If we cancel an order that has already been paid, we will issue a full refund.
5. Payment. Payments are processed securely by Shopify and its payment partners. We do not store your full card details.
6. Shipping, returns and refunds. Shipping, returns and refunds are governed by our Shipping Policy and Refund Policy.
7. Discounts and promotions. Discount codes and promotions are subject to their stated terms, cannot be exchanged for cash and may end at any time. Items sold on sale may be marked "Final Sale" and are not eligible for return.
8. Accounts and user content. You are responsible for keeping your account credentials confidential. Reviews, comments and other content you submit must be truthful and lawful, and we may remove content that is not. By submitting content, you grant us a non-exclusive, royalty-free license to display it on our site and in our marketing.
9. Intellectual property. All content on this site, including text, logos, images and graphics, belongs to Cafeteros Roasters or its licensors and may not be used without our written permission.
10. Third-party services. The site may include links to or tools from third parties. These are provided "as is", and we are not responsible for their content, products or practices.
11. Disclaimer and limitation of liability. To the fullest extent permitted by law, the site and our products are provided "as is" without warranties of any kind, express or implied. Our total liability for any claim relating to an order is limited to the amount you paid for that order. We are not liable for indirect, incidental or consequential damages.
12. Indemnification. You agree to indemnify and hold harmless Cafeteros Roasters from any claims arising from your breach of these Terms or your misuse of the site.
13. Governing law. These Terms are governed by the laws of the State of Florida and applicable U.S. federal law. Any dispute will be brought in the state or federal courts located in Orange County, Florida.
14. Changes to these Terms. We may update these Terms by posting a new version on this page. Your continued use of the site after changes are posted constitutes acceptance of the updated Terms.
15. Contact. Cafeteros Roasters, 6971 Tussilago Way, Orlando, FL 32822, United States. Email: cafeterosroasters@gmail.com. Phone: +1 407-897-9716.